Below are some procedures to follow depending on whether you have the single or multi-user version of Shipping Solutions.
If you have the single-user version of Shipping Solutions, the database is probably right on the hard drive of your computer. If your computer crashes and you haven’t backed up your database, you will lose all of your shipments and the Product and Contact databases.
You may have saved it if you use a cloud back-up service, but you should check to see if the location where your Shipping Solutions database lives is one of the folders that gets backed up in the cloud. If your Program Data folder is not part of your cloud backup, then you still aren’t protected.
The good news is that you can backup your database right from within Shipping Solutions. Click the Tools tab and select Backup Database. Click Select the Backup Location and navigate to wherever you want your backup saved.
Be sure to pick a safe place! If you backup your database to another spot on your computer, it will be lost with everything else if your computer crashes. Use a network drive on another computer to make sure you don’t lose both your original database and your backup.
If there is ever a need to restore your database from a backup, close Shipping Solutions and click the start button in the lower left corner of your computer. Choose All Programs or All Apps and then Shipping Solutions Professional 9 or Classic 8. Choose Restore Database. You can restore the database over an existing database or create a new database. See the Shipping Solutions User Guide for detailed instructions.
If you have the multi-user version of Shipping Solutions you will need to discuss back-up procedures with your database administrator. If the Shipping Solutions database (ssdata_sql_01) is housed on a company SQL Server, backup procedures are probably already in place.
If the database is on a shared computer running the Microsoft SQL Express that we provided to you, you can use Microsoft SQL Server Management Studio to back-up your database. On the computer running the database, click the start button in the lower left corner of the computer, choose All Programs or All Apps, Microsoft SQL Server 2008 R2, and SQL Server Management Studio. Click the plus sign next to Databases, right click ssdata_sql_01, and choose Tasks and then Backup. If you need to restore a backup, the process is the same except after choosing Tasks choose Restore instead of Backup.