However, sometimes it's nice to be a do-it-yourselfer. Finding your own answers to your Shipping Solutions questions can be as satisfying as doing that home improvement project yourself!
Here are a few resources we provide for DIY help:
Conventional wisdom says, "no one reads the manual." However, the Shipping Solutions User Guide describes every screen and every field in the software.
Download the pdf version and use the search feature to find just what you're looking for. We've also broken out the most popular sections of the User Guide into smaller pdfs for easier download. Just below the full User Guide you'll find the sections on the Data Exchange Manager, Parcel Shipping, Installation, and Getting Started.
Our website has a video library covering everything from getting started with Shipping Solutions to adding a signature or logo to your forms. Each video is only a few minutes long but might go a long way toward answering your questions.
Maybe you're the first person to ask your question, or maybe it's been asked before! Check out our frequently asked questions page to see if the answer to your question has been waiting for you all along!
All of these resources and more can be found by clicking the Support button at the top of every page of our website, including this one!