At Shipping Solutions, we take pride in providing the highest quality of support—both before and after you invest in our software. We want to make it as easy as possible for you to get the help you need.

Need support now?

Browse through these options:


Talk to Us!

Talk to Us!

Call us at 651-905-1727 for free phone support.

In those rare occasions when we don't answer your phone calls immediately, leave us a message and we'll call you back as soon as possible or send us an email at

Your Annual Maintenance Program

Your Annual Maintenance Program

If you have an active Annual Maintenance Program (AMP) agreement with your Shipping Solutions software, you can log in to your AMP pages and download software updates anytime.

System Requirements

System Requirements
Recommended Minimum Hardware:

  • Processor     1 GHz
  • RAM                  1 GB
  • Disk Space     3 GB
Supported Operating Systems:

  • Windows 7 or higher.

Get Your User Guide


The Shipping Solutions User Guide provides detailed instructions for installing, configuring and using the software including an explanation of the type of information that should be entered on every screen on the EZ Start and Database tabs.

Frequently Asked Questions


Do you have questions about Shipping Solutions? Many of your questions may have already been asked. View our list of Frequently Asked Questions (FAQ) for quick answers to common questions.

Learn with Free Videos

Learn with Free Videos

Learn the basics of using Shipping Solutions software with the Getting Started video. Go deeper and brush up on all the software’s capabilities with a complete library of quick tutorials.

Release History

release history

Make sure you’re using the most up-to-date version of Shipping Solutions. View the history of our software releases since 1996.

See how radically Shipping Solutions can improve your export forms process.

"We use Shipping Solutions by InterMart. Using this software greatly reduced the amount of time it took us to generate Word or Excel based documents. It also provides for consistency of information between the documents —no more incidental typos!"

Jodi Schneider
American Dairy Brands

"This is such a great tool! I love the Windows look and the ease with which it works. I feel very confident recommending Shipping Solutions to all my customers who export." 

Mary Apking
Alco Spring Industries, Inc.

"Thank you so much for developing an export software program that is actually user friendly! I am so thrilled to have this new tool at my fingertips. I just installed it this morning and cannot believe how easy it is to use."

Joy Keller
OS Walker Co.