Shipping Solutions® Support
"You really can't ask for better customer service." - Debbie Romine McMillan, Spenco Medical Corp.
At Shipping Solutions, we take pride in providing the highest quality of support—both before and after you invest in our software. We want to make it as easy as possible for you to get the help you need.
Talk to Us!
In those rare occasions when we don't answer your phone calls immediately, leave us a message and we'll call you back as soon as possible. Or send us an email:
Get Your User Guide
The Shipping Solutions User Guide provides detailed instructions for installing, configuring and using the software including an explanation of the type of information that should be entered on every screen on the EZ Start and Database tabs.
Learn with Free Videos
Learn the basics of using Shipping Solutions software with the Getting Started video. Go deeper and brush up on all the software’s capabilities with a complete library of quick tutorials.
Your Annual Maintenance Program
If you have an active Annual Maintenance Program (AMP) agreement with your Shipping Solutions software, you can log in to your AMP pages and download software updates anytime.
Frequently Asked Questions
Do you have questions about Shipping Solutions? Many of your questions may have already been asked. View our list of Frequently Asked Questions (FAQ) for quick answers to common questions.
Make sure you’re using the most up-to-date version of Shipping Solutions. View the history of our software releases.
Recommended Minimum Hardware:
- Processor1 GHz
- RAM1 GB
- Disk Space3 GB
Supported Operating Systems:
- Windows 7 or higher.
What our customers say about us
Shipping Solutions has been the best thing to happen to our exporting program. We are able to store unique customer data in a uniform way. No more trying to remember how to fill out every carrier's forms. No more entering and reentering information into multiple locations. Enter it once and be done. The restricted party screening is a great tool. One click and you're done. Shipping Solutions has saved us time, money and aggravation. I would recommend Shipping Solutions to anyone who exports.
Carol L. Wilson
We are a small, but rapidly expanding company. Without Shipping Solutions Professional, we'd be lost in a sea of export orders. It helps us process and track our orders so quickly and efficiently, we don't want to be without it! Before we tried to do it all by hand, which cost us a lot of time and errors. Thanks for creating such an essential product!
Diamon - Fusion International
Shipping Solutions is an excellent software package especially for the smaller exporter. The software is user friendly and easily adapted to individual company requirements. The online User Guide is easy to use with step-by-step illustrations of each screen. The Annual Maintenance Program provides users with the latest updates as they become available. The Customer Service Support Team is very responsive in addressing any technical questions.
We purchased your Shipping Solutions and are extremely happy with its capabilities. It's fast and easy to use.
Linda J. Weller
Production Control Units, Inc.
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