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Here are the latest resources to help you along your international journey. Bookmark this page and come back often as we are regularly adding new content.
Upcoming Live Events
As a Passages Premium subscriber, you get priority access to live webinars. Access is always free to Premium members.
Dozens of Webinars for WTM
World Trade Month begins in May. It’s a month that’s focused on helping importers and exporters learn more about various aspects of international trade. Federal agencies, state trade offices, area chambers of commerce, World Trade Centers, trade associations and other public and private organizations participate, hosting dozens of events, many of them free and online. Check out the Events Calendar.
What You Need to Know About Exporting Samples and Repaired Goods
WED., June 21, 2023, 1:00 P.M. EDT
Potential customers may want to get a first-hand look at what they're buying. Or after they place an order, sometimes things break and need to be repaired. Learn how to minimize or avoid extra duties and taxes for shipping samples and repairs.
Protecting Your Imports and Exports: Carriers' Liability vs. Cargo Insurance
WED., July 19, 2023, 1:00 P.M. EDT
While carriers may be liable for any damage they cause, the limit to their liability is surprisingly low. Join us to learn about the limits to carrier liability and how to determine if, when and how to find the proper type of cargo insurance for your imports and exports.
Choosing the Correct Payment Option for Your Exports
WED., August 16, 2023, 1:00 P.M. EDT
When you are competing against other potential suppliers, you need to choose a payment option that minimizes your risk while accommodating the needs of the buyer and maximizing the competitiveness of your products. Learn about the different payment options and when to use each of them.
International Trade Briefings
Each month we give you a quick update of what's new in international trade that may impact importers and exporters.
International Trade Briefing
May 2023
Here's what we're talking about this month:
- A change in how BIS handles voluntary self-disclosures of compliance violations and whistleblowing.
- Concerns over the reduction of government personnel helping small and medium-sized exporters.
- A warning about Russia's attempts to evade sanctions and red flags to watch for.
- Digital trade is booming.
- The USTR's annual report on intellectual property protection and enforcement.
Time (min:sec): 06:25
International Trade Briefing
April 2023
Here's what we're talking about this month:
- EAR amended to include human rights protection and 11 added to entity list.
- A new way to monitor forced labor enforcement.
- New tariffs on Russian-made aluminum could have broad impact on supply chains.
- Who really paid for Section 301 and 232 tariffs?
- DDTC Extends Open General Licenses
- Ocean Shipping Roundup
Time (min:sec): 08:11
International Trade Briefing
March 2023
Here's what we're talking about this month:
- Commerce imposes additional export restrictions on Russia.
- U.S. launches strike force to monitor tech export law violations.
- DOJ formalizes efforts to incentivize self-disclosure.
- Top container lines commit to shift to electronic bills of lading.
- Turkey/Syria earthquake affects global supply chains.
- Trade sets new records in 2022.
- Congress bumps up CBPS forced labor budget.
- Chinese companies are investing billions in Mexico.
Time (min:sec): 07:22
International Trade Briefing
February 2023
Here's what we're talking about this month:
- Defense Trade Controls: What’s coming in 2023.
- Two new laws with implications for sanctions and export controls.
- More incentive to self-report compliance violations.
- Two new AES alerts.
- Nearly 1500 respond to section 301 review process.
- Warehouse leasing tumbles; ports slow.
Time (min:sec): 07:22
International Trade Briefing
January 2023
Here's what we're talking about this month:
- HTSUS updated for 2023.
- USTR extends some Section 301 tariff exclusions.
- WTO: Section 232 steel tariffs violated global trade rules.
- DDTC issues ITAR compliance program guidelines.
- Proposal related to export requirements for defense articles.
- 36 added to entity list for support of People’s Republic of China.
- A shift in top U.S. trading partners.
Time (min:sec): 07:00
International Trade Briefing
December 2022
Here's what we're talking about this month:
- Rail strike averted.
- New BIS policy targets uncooperative foreign governments.
- Remember: Electronic Export Information may not be disclosed to foreign governments.
- Congress considers shifting export control jurisdiction from Commerce.
- A reversal: Shipping container surplus now affecting the supply chain.
International Trade Briefing
November 2022
Here's what we're talking about this month:
- Commerce enacts far-reaching export controls on China.
- Updated guidance on antiboycott enforcement policies.
- OFAC/BIS update on Russia sanctions.
- Enhancing the U.S.-UK sanctions partnership.
- Section 301 comment period opens.
- World population hits 8 billion.
Time (min:sec): 05:07
International Trade Briefing
October 2022
Here's what we're talking about this month:
- New Export Controls on Russia
- Tensions Affecting U.S. Operations in China
- Biden Delays Decision on China Tariffs Put in Place by Trump
- Forced Labor Update
- Proposed Bill Would Pay Retroactive GSP Benefits
- BIS Ameds EAR to Authorize Transfer of Certain Items to Entities on the Entity List
International Trade Briefing
September 2022
Here's what we're talking about this month:
- The U.S. International Trade Administration's Russian Sanctions Updates
- Federal Register Notice of Reinstatement of Certain Section 301 Tariff Exclusions
- The Office of the United States Trade Representative's Annual Report Fact Sheet
Time (min:sec): 06:01
International Trade Briefing
August 2022
Here's what we're talking about this month:
- The Chips and Science Act invest billions into U.S. manufacturing.
- U.S. - Taiwan Trade.
- DDTC authorizes two new export licenses for the UK, Canada and Australia.
- BIS announces first new non-monetary settlement under its export enforcement rules.
Time (min:sec): 05:29
International Trade Briefing
July 2022
Here's what we're talking about this month:
- New Russian sanctions based on Schedule B and HTS codes.
- Uyghur Forced Labor Prevention Act takes effect.
- USMCA complaint against Mexico.
- A crack down on rising shipping costs.
- West Coast dockworker's contract expires.
Time (min:sec): 04:59
International Trade Briefing
June 2022
Here's what we're talking about this month:
- Shipping industry faces slowdown.
- USTR to review Section 301 Tariffs.
- BIS considers more expensive and public penalties for export violations.
- WTO launches new data portal.
- Biden launches Indo-Pacific economic framework.
Time (min:sec): 06:00
International Trade Briefing
May 2022
Here's what we're talking about this month:
- Welcome to World Trade Month.
- OFAC issues new sanctions against Russia.
- WTO sees slowing world economy.
- ACE not properly processing some Section 301 exclusions.
- FTC issues its first enforcement action under the new Made in USA labeling rule.
Time (min:sec): 05:06
International Trade Briefing
April 2022
Here's what we're talking about this month:
- U.S. introduces sanctions against Russia after invasion of Ukraine.
- Section 301 tariff exclusions reinstated.
- U.S. ends UK steel and aluminum tariffs.
- Buy American Act increases domestic content requirements.
- USTR releases its 2021 Annual Report.
Time (min:sec): 06:01
International Trade Briefing
March 2022
Here's what we're talking about this month:
- Wide-ranging sanctions imposed on Russia for Ukraine invasion.
- Proposed change to ITAR's nationality rules.
- AES will begin flagging improper use of C33 license type to unauthorized countries.
- EEI filing requirements remain for Puerto Rico and U.S. Virgin Islands.
- CBP enforcement activities grew in 2021.
Time (min:sec): 06:43
International Trade Briefing
February 2022
Here's what we're talking about this month:
- Deadline looms for exporters to transition to new ACE portal.
- Census proposes requirement for identifying country of origin.
- BIS delays tighter controls on exports of cybersecurity items.
- U.S. and EU preparing potential sanctions against Russia.
- Biden to continue Section 301 Tariffs against China.
Time (min:sec): 06:07
International Trade Briefing
January 2022
Here's what we're talking about this month:
- Freight rates increased across the board in 2021.
- New HTSUS codes take effect on January 27.
- Biden signs Uyghur Forced Labor Prevent Act banning imports from China's Xinjiang region.
- U.S. restricts exports to Cambodia.
- New export controls targeting Cambodia.
Time (min:sec): 06:05
International Trade Briefing
December 2021
Here's what we're talking about this month:
- Potential changes to the use of Section 301 Tariffs on Chinese goods.
- Congress considering boosts to U.S. competitiveness with China.
- Biden committed to Buy American Act.
- U.S. and EU agree on steel and aluminum tariff revisions.
- Updates to the U.S. Harmonized Tariff Schedule expected in January.
Time (min:sec): 05:23
A Deeper Look
There's always something new being written about international trade, but sometimes we want to know more. A Deeper Look asks follow-up questions with writers of some of the most interesting articles.
Understanding Your Ocean Freight Invoice
April 24, 2023
We talk with Sean Whitworth about his recent article breaking down all of the fees you see on your ocean freight invoice. He shares advice on which rates are fixed and which can be negotiated, strategies importers and exporters can use to keep fees under control, and more.
Time (min:sec): 22:41
New U.S. Sanctions Imposed on Russia on One-Year Anniversary of Ukraine Invasion
March 27, 2023
Olga Torres, founder and managing member of Torres Law and its affiliate advisory firm, Torres Trade Advisory, explains the new sanctions announced against Russia on the one-year anniversary of the Ukraine invasion.
Time (min:sec): 28:12
Ramification of a Recent Court Decision on Determining Country of Origin for Imports
March 13, 2023
Ted Murphy, partner at Sidley Austin LLP, explains how a court decision could signal a shift in country of origin determinations.
Time (min:sec): 22:06
Something to Watch for in 2023: Domestic/Origin Preference Provisions
January 6, 2023
A conversation with Ted Murphy, partner at Sidley Austin, LLP in Washington, D.C.
Time (min:sec): 23:11
Bill to Shift Export Controls from Commerce to the DTSA
December 6, 2022
A conversation with Marvin McPherson, an Associate at the law firm Barnes/Richardson.
Time (min:sec): 14:32
Importer Security Filing (ISF): What Is It and Who's Responsible for Filing
November 15, 2022
A conversation with Sean Whitworth, a trusted international trade expert in the 3PL space, serving clients in a broad range of industries.
Time (min:sec): 15:14
First Round of ITAR Restructuring Amendments Go Into Effect
October 14, 2022
A conversation with Thomas B. McVey, Partner, Williams Mullen Law.
Time (min:sec): 24:23
Uyghur Forced Labor Prevention Act Places the Burden on Importers
July 18, 2022
A conversation with Leslie Glick, co-chair of the International Trade and Customs Specialty Team in the law firm of Butzel Long P.C.
Time (min:sec): 21:21
How to Sell International Expansion to Your Company's Top Decision Makers
June 9, 2022
A conversation with Richard Corson, President, Corson International Trade Consulting, LLC.
Time (min:sec): 31:50
Understanding the New Russian Sanctions
March 2, 2022
A conversation with Olga Torres, Founder and Managing Member, Torres Law PLLC and Torres Trade Advisory LLC.
Time (min:sec): 20:09
Export Agencies Continue Emphasis on Restricted Party Screening
January 19, 2022
A conversation with Thomas B. McVey, Partner, Williams Mullen Law.
Time (min:sec): 38:44
How to Develop and Implement an Export Compliance Manual
December 10, 2021
A conversation with Matthew Silverman, Global Trade Director & Senior Counsel at VIAVI Solutions.
Time (min:sec): 36:42
Selecting the Right Distributors for Your Exports
December 6, 2021
A conversation with Roberto Rodriguez-Baez, International Marketing Manager, TBM Consulting Group.
Time (min:sec): 27:39
Why Managing Political Risk Is Critical for Exporters
November 30, 2021
A conversation with Richard Corson, President, Corson International Trade Consulting, LLC.
Time (min:sec): 35:39
AMA: Ask Me Anything
Here's where we turn the traditional webinar on its head. Instead of listening to a 55-minute presentation that only leaves five minutes for questions, we let our Premium subscribers spend most of an hour asking government officials and industry experts their questions on a particular topic.
AMA: Export Controls: ITAR and EAR
March 15, 2023
Are you confused about the differences between ITAR and EAR, or unsure of how these regulations impact your business? During this AMA, Robert Imbriani answered questions about classification, restricted party screening and more.
AMA: Understanding Origin Declarations and Requirements
February 1, 2023
During this AMA session, Alex Sonifrank from the American World Trade Chamber of Commerce (AWTCC), answered questions origin determination, origin transformations, preparing certificates of origin and a number of other topics related to origin declarations and requirements. Chances are good that someone asked a question similar to yours!
AMA: Incoterms 2020
November 16, 2022
During this AMA session, Robert Imbriani answered questions about using the right Incoterms 2020 rules. Is EXW or FCA a better choice? How risky is EXW for a small business? How can you use Incoterms to make your product more appealing to buy? These questions and more.
AMA: Understanding the Harmonized System for Import-Export Classification
April 20, 2022
This AMA session featured Anthony Cambas, manager of international trade at the University of Mississippi/Mississippi Small Business Development Center who answered questions about finding the proper HS, HTS and Schedule B codes for your imports and exports.
AMA: Section 301 and Section 232 Tariffs
February 16, 2022
This AMA session featured trade attorney Leslie Glick as he answered your questions about Section 301 and Section 232 tariffs. How do you apply for an exemption? Will changes be retroactive? Are there ways to limit the impact of these tariffs in the meantime? And more.
AMA: Filing Your Export Information through AES
January 19, 2022
This AMA session featured Kiesha Downs and Eric Gauthier from the U.S. Census Bureau as they took questions about everything in the AES universe including the filing requirements as outlined in the Foreign Trade Regulations (FTR) and the actual process of filing through the ACE portal.
Webinars
As a Passages Premium subscriber, you get free access to our library of international trade webinar recordings.
The USMCA and Other Free Trade Agreements
Recorded April 19, 2023
The U.S. is experiencing trade growth and regulatory changes with regards to Free Trade and Tariff Preferences Programs; without a thorough understanding of these programs a company can encounter delays, lost opportunities and additional expenses due to compliance issues.
Export Controls: ITAR vs. EAR
Recorded February 15, 2023
Are you confused about the differences between ITAR and EAR, or unsure of how these regulations impact your business? This is your chance to get all of your questions answered by an expert.
Export Compliance Essentials
Recorded January 18, 2023
The advantages of exporting are numerous. But ignoring export regulations (and there are a lot of them!) is dangerous. Here’s the basics of what you need to know to stay compliant.
Strategies for Exporting to Canada
Recorded October 12, 2022
Exporting to Canada is an obvious choice for companies looking to grow their international sales in a lower-risk market (it’s one of the top export destinations for U.S. companies). But there are challenges to be aware of before getting started, and, even if you’ve been exporting to Canada for decades, ways to make it a more lucrative market.
Determining the Country of Origin for Your Products
Recorded September 22, 2022
Country of origin is important for determining and regulating duty rates, preferential trade agreements, trade sanctions and import quotas. This webinar focuses on finding the correct country of origin for your export goods and preparing accurate documentation.
How to Claim Duty Drawback
Recorded August 18, 2022
This webinar is geared toward businesses that operate in the global marketplace and want to improve their bottom line. It explains duty drawback, a law going back to 1789 that allows for the recovery of import duties paid on merchandise that is imported and subsequently exported. U.S. Customs and Border Protection (CBP) administers the law and estimates that more than $5 billion goes unclaimed each year. Here's how to find out if a portion of that $5 billion is yours.
Export Embargoes and Sanctions Explained
Recorded June 17, 2022
Understanding export controls and staying compliant with regulations has long been a complex issue for exporters. Recent action against Russia has highlighted one aspect that can be especially confusing: embargoes and sanctions. Understanding these types of trade restrictions is essential, because violations can be costly. Robert P. Imbriani breaks down, in simple terms, the various types and levels of U.S. embargoes and sanctions.
Small Business Export Assistance Programs
Recorded May 24, 2022
Jim Foley, CGBP shares the many programs and resources your small business can utilize to grow export sales. He explains which states offer partial reimbursement for costs associated with exhibiting at foreign trade shows; how the U.S. government assists in both finding potential trade partners in a country and confirming their viability; how to determing, at no cost, top potential export markets by obtaining export statistics of products in your industry; and how to access local, state and federal trade specialist help at not cost.
11 Documents Required for Exporting
Recorded May 23, 2022
Once you've made an international sale, it's important that you accurately complete a set of export documents. These documents will make sure the people transporting your goods know where they are going. The forms will help you clear your goods through customs in a timely manner and without unexpected fees, and they will make sure you get paid on time.
David Noah, president of Shipping Solutions, talks about the 11 most common documents required for an export shipment including what they look like, what type of information typically appears on the form, and how they are used. Lisa Nemer, vice-president of Shipping Solutions, demonstrates how using software can improve the ease and the speed of creating accurate export paperwork.
Exporting to Europe: Save Money By Reclaiming Your Value Added Tax (VAT)
Countries within the European Union (EU) levy an import tax called a Value Added Tax (VAT) on goods exported to their countries. The United Kingdom (UK) does so too. And it's not cheap; it can be as high as 27% of the value of the goods!
Did you know that tax may be refundable?
Don't leave money on the table. Join us for this free half-hour webinar as Gabrielle Magnani and Dean Swift from VAT IT explains the sometimes complicated procedures U.S. companies must follow to collect their refunds, including the proper registrations you must file and understanding the subtle but significant differences between each of the 27 different EU member countries.
Identifying the Global Strategic Players for Your Export Growth
Recorded October 21, 2021
As your company enters or expands sales in international markets, it's important to identify the key players in your industry and their current and future strategic impact on your company and the global industry. The key players include strategic buyers of goods and services in your industry, strategic market segments in your industry, strategic country markets, and strategic competitors in your industry.
This one-hour webinar will help you understand why it's important to begin identifying these strategic players, where this information can be found, and how to use this information to help your company improve and maintain its global competitiveness.
Elements of an International Business Plan
Recorded September 30, 2021
A robust international business plan addresses the opportunity presented by 7.8 billion potential customers while minimizing risk to the company. Laurie Piper, vice-president for entrepreneurship and business for the Greater Topeka Partnership, and John Addessi, international trade advisor with the Kansas Small Business Development Center discuss why companies should create a formal plan for entering or expanding into foreign markets, and the critical steps in the planning process and mistakes to avoid.
The speakers share resources that will enable businesses to find and utilize actionable data to determine their best foreign market(s). International trade is a robust ecosystem, and exporters have an array of tools and resources at their command to get ready to face the world. An international business plan is the first step.
Foreign Corrupt Practices Act: What You Need to Know
Recorded May 26, 2021
The Foreign Corrupt Practices Act (FCPA) was enacted in the United States in 1977 in response to widespread bribery of foreign officials by U.S. companies. Beyond bribery, it also sets guidelines for what appropriate recordkeeping and accounting practices, as well as guidelines for maintaining strong internal controls and compliance.
The U.S. Securities and Exchange Commission (SEC) and the U.S. Department of Justice (DOJ) both have enforcement jurisdiction for the FCPA, and they take this job pretty seriously.
Your instructor, Bailey E. Reichelt, is a U.S. based international trade attorney specializing in regulatory compliance of emerging companies in the aerospace and tech industries. Her expertise includes export controls, anti-corruption laws, foreign direct investment, and defense specific compliance.
Do Your Products Require an Export License
Recorded May 19, 2021
While most goods don't require a license, it is your company's responsibility to make that determination or potentially face monetary penalties, prohibitions on exporting, or even jail time.
Brent Webster, Export Controls Counselor at the Bureau of Industry and Security (BIS), outlines the procedures you must follow to determine if your goods require an export license and the procedures you need to follow if they do.
Don't Let This Happen to You: Avoiding Export Compliance Failures
Recorded May 11, 2021
This webinar provides an overview of the compliance activities that apply to even the smallest exporters and includes real-world examples of companies that have paid the price for noncompliance.
Ross Galow, Special Agent, Bureau of Industry and Security (BIS), and Aaron Tambrini, Acting Special Agent in Charge, Chicago Field Office, BIS, outline your responsibilities as an exporter and the risks you may face if you ignore them.
International Sales: Trade Credit Insurance and Other Risk Mitigation Tools
Recorded May 8, 2021
It’s a challenging time to be an exporter. Between the pandemic and an escalation of trade remedies, companies face an increased risk in getting paid for their exports. Exporters must balance the need to get paid with protecting long-term relationships with trusted trading partners.
Fortunately, there are a variety of international credit strategies that you can utilize to mitigate these risks as you look to maintain and grow your international sales during this current environment.
Denis Griffin from the EXIM Bank and Bruce Glaub of Trade Acceptance Group will show you how a solid international credit policy will help alleviate time-wasting debate and unforeseen risk.
The Importance of Creating an Export Compliance Program
Recorded May 5, 2021
A comprehensive ECP reduces the chance of violating export regulations. It gives you a clear plan of how to audit your company's procedures and processes yourself, so you can identify and address any potential violations before they even surface. And a well-written ECP can substantially reduce penalties if your company violates export regulations, as long as you can document that you regularly follow the written ECP procedures.
Join our speaker from the Export Management & Compliance Division at the Bureau of Industry and Security as they outline the fundamental steps of creating an effective ECP, the importance of getting company leadership to buy into the program, and where to get help in creating your formal plan.
International Sales: Creating an International Sales Contract
Recorded May 4, 2021
You can't complete an international sale without two basic steps: an offer from the buyer and an acceptance by the seller. Those two actions constitute a sales contract. But what exactly are you agreeing to? Without a written contract agreed upon by both parties, you can end up in a "battle of the forms." What takes precedence—the exporter's quotation or the importer's purchase order.
In this webinar, attorney and licensed customs broker Jack Shelton explains the fundamentals of a sales contract including why you need a written contract, what laws govern the contract, and which of the terms and conditions on each of those forms takes precedence over the others.
Incoterms 2020 In Practice
Recorded February 26, 2021
You may already know the definitions of the 11 Incoterms 2020 rules, but do you know when to use them? This 80-minute webinar not only gives you an understanding of the definitions, it gives you actual examples of how to use each of the international commercial terms to your advantage in your purchase orders, sales agreements, and letters of credit.
As a seller, do you know which terms you should use if your shipment requires an export license and/or relies on a letter of credit to get paid? As a buyer, do you understand when to use certain terms based on the origin of the goods and other important considerations?
Make sure you're using the right Incoterms 2020 rule at the right time. Join Robert P. Imbriani to learn answers to these and other important questions.
Classifying Your Products for Importing and Exporting
If your company is involved in importing or exporting, you need to know how to properly classify your products under the Harmonized Tariff Schedule of the United States (HTSUS) or the Schedule B. Failure to do so properly can trigger audits, long delays in shipping, and substantial financial penalties.
Robert P. Imbriani guides you through the Harmonized System so you understand when to use the HTSUS versus Schedule B, how to select the proper codes, and how to use this understanding to take advantage of free trade agreements and potential product modifications that could save your company a substantial amount of money.
Filing Your Electronic Export Information through AESDirect
Recorded September 18, 2020
The vast majority of exports from the United States require exporters to file their Electronic Export Information (EEI) through the Automated Export System (AES) now located on the ACE portal. Failing to file or filing incorrect information can mean significant fines and penalties.
Even in routed export transactions where the foreign principal party in interest is responsible for ensuring the EEI gets filed, exporters are required to provide 10 important data elements so the proper information gets submitted.
Robert P. Imbriani and Lisa Nemer demonstrate the proper way to submit your EEI to AESDirect on the Automated Customs Environment (ACE).
Understanding the Inland Bill of Lading
Recorded May 11, 2020
Depending on how the inland bill of lading is used and prepared, it will be:
- A receipt by the carrier for the goods being transported;
- The contract for carriage in the absence of an individually negotiated contract between a shipper and a carrier; and/or
- Evidence of ownership of the goods being transported in ocean shipments.
Brent Wm. Primus, J.D., Senior Editor of transportlawtexts, inc. explains the key facts about inland bills of lading used for surface transportation in North America
Chambers of Commerce and Certificates of Origin
Wendy Baggett, a former chamber president, discusses the different roles of a chamber, and Lisa Nemer, vice president of Shipping Solutions, demonstrates how easy it is to create an electronic certificate of origin for your export shipments.
Expanding Your Exports with Trade Finance Tools
Recorded March 29, 2019
Expert Laurie Wolff, CGBP, identifies the risks to your business that arise from international trade and the tools and resources available to manage those risks. Along with those extra risks come extra opportunities, because governments provide special assistance to firms seeking to grow their exports.
In addition, David Leonard, an Export Finance Manager with the Small Business Administration, answers specific questions about SBA trade finance products.
Introduction to Shipping Dangerous Goods
Recorded May 7, 2018
Compliance with the U.S. Department of Transportation's (DOT) hazmat regulations begins with taking responsibility of the articles or substances that are deemed classified as hazardous materials. These materials must be offered for transport with a statement included in the shipping papers that certifies a hazardous material shipment is in full compliance.
This one-hour webinar explains the basics of shipping dangerous goods, including how to classify, package and pack them; and how to correctly complete dangerous goods forms. You’ll also come away with an understanding of the training you’ll need to become certified to ship these goods. The webinar also walks you through the creation of a dangerous goods form using Shipping Solutions export software.