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9 Questions to Save Time Qualifying International Prospects

2/10/16 10:00 AM | David Noah | Export Marketing, Export Compliance, Export Basics

A few months ago, I shared a wealth of information from the U.S. Commercial Service directors and trade specialists in the article, 12 Pearls of Wisdom for New Exporters from the U.S. Commercial Service.

I thought one of those excellent suggestions deserved more of an explanation, so we talked with Glen Roberts, director of the Fresno and Bakersfield office in the Pacific South Network of the U.S. Commercial Service, to learn more about how a simple qualification questionnaire can help businesses qualify customers and save precious time. Here’s what he had to say:

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Knowing What I Don't Know about Incoterms 2010

2/9/16 1:00 PM | Lisa Nemer | Shipping Solutions News & Tips

“Does DDP mean the seller pays all the transportation costs to the buyer’s door including shipping, duties and taxes?”

Now hold on a second! While I pride myself on being able to answer almost any question our customers ask about our Shipping Solutions Export Documentation and Compliance software, I am not erudite on every exporting topic, especially a topic as complicated as Incoterms. But here is what I do know.

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16 Terms You Need to Know When Filing through AES

2/8/16 1:10 PM | David Noah | Automated Export System (AES), Export Basics

Does your company export goods valued at more than $2,500 to anywhere other than Canada? If so, you’re probably no stranger to the U.S. Foreign Trade Regulations (FTR) that require you to file your export information electronically through AES, the Automated Export System. Most exporters need a thorough understanding of AES because the consequences of filing incorrectly can be costly.

If the process of filing through AES seems a bit convoluted, or if you could use a refresher in AES terms, read on.

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Why I Hate Routed Export Transactions

2/3/16 10:00 AM | David Noah | Automated Export System (AES), Export Basics

People sometimes call me a control freak. And when it comes to my company, I can’t deny it—I like to know what’s going on when it comes to my business. That’s why I can’t stand the idea of a routed export transaction.

You see, when you agree to a routed export transaction, what you’re ultimately doing is giving up control. And when you give up control, you’re much more likely to get in trouble.

Here are just a few notable risks exporters take when they agree to routed export transactions:

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Backing Up Your Shipping Solutions Export Software Database

2/2/16 12:00 PM | Lisa Nemer | Shipping Solutions News & Tips

You’ve worked hard to create your export paperwork and it is an important part of your export audit trail, so don’t take chances. Make sure your Shipping Solutions export software database is backed up!

Below are some procedures to follow depending on whether you have the single or multi-user version of Shipping Solutions.

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The Bill of Lading Always Proves Shipment Ownership

2/1/16 10:00 AM | Roy Becker | Export Forms

How do you prove you own your car? You prove ownership with an official looking document called the title. Likewise, how do you prove you own a shipment of goods? Well, it’s a title of sorts, but it’s called a bill of lading.

The bill of lading (BoL or B/L) always signifies or declares the shipment’s ultimate owner (consignee). From a legal viewpoint, a bill of lading has three functions:

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How to Develop a Better Export Strategy

1/27/16 10:00 AM | David Noah | Export Strategies, Export Basics

Strategy. It’s more than just a buzzword—or at least, it should be. Almost every exporter wants to create some sort of strategy, but not all of them want to take the time to consider what their strategy should be. Unfortunately for them, a strategy that’s built on guesses or faulty information is doomed for failure.

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Shipping Solutions, AESDirect, and the Transition to ACE

1/26/16 1:00 PM | Lisa Nemer | Shipping Solutions News & Tips

If you’ve done an Automated Export System (AES) filing lately, you’ve probably heard the news that AESDirect is being moved into the Automated Commercial Enviroment (ACE) platform.

In an earlier blog post I talked about the background of the project and preliminary steps. In this post I’ll answer some of the questions I’ve been getting from our Shipping Solutions customers.

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Repaired Goods: Import and Re-Export

1/25/16 1:47 PM | Catherine J. Petersen | Export Regulations, Export Basics

Congratulations! You sold a piece of your equipment and machinery to a customer in the United Kingdom who also purchased an extended warranty and service agreement from your firm. Before you shipped your equipment to this new customer, of course, you verified that the goods did not require an export license and that the customer was not listed as a restricted end-user by any U.S. government agency.

Now, some months later, the equipment that you sold to your British customer has broken down, and they wish to return the item for repair. They have asked you for guidance on how to proceed. It is urgent. You want to be sure that the return process is as inexpensive as possible and without any delays in shipping, handling and repair.

Here are some steps that will help you make arrangements that will ease the flow of paperwork and goods between you and your customer.

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The Chamber of Commerce and Export Documents: The Certificate of Origin

1/20/16 10:00 AM | David Noah | Export Basics, Export Forms

In my first article in this series, I discussed the role chambers of commerce play in exporting. In this article, I'm focusing on one of the most useful services a chamber of commerce provides to exporters: export documents. Specifically, their role in helping you create a certificate of origin.

Here’s what you need to know about that process.

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